Empowered JAPAN Urgent Webinars to provide practical knowledge for Teleworking & Online Education

Empowered JAPAN
Urgent Webinars to provide practical knowledge for Teleworking & Online Education

Empowered JAPAN Executive Steering Committee was established in 2018, “To realize a world where everyone can
work and learn, from anywhere, at anytime.” To promote the true value of workstyle innovation including telework, the committee has been
coordinating symposiums in both Tokyo and regional cities. And in collaboration with various local governments, Microsoft, and partners,
the committee has been serving as an advisor to provide telework training for both corporate and individuals.

In response to the government's request to telework as COVID-19 response (Basic Policy announced on February 25, 2020), we have been hosting a series of urgent webinars from March 17, 2020, which is practical for organizations and individuals across the nation to implement telework and online education promptly. So far, with 57 contents and the cooperation of more than 70 partners, we have had over 270,000 views on our lectures, videos, and materials. In response to the state of emergency declared on January 8, 2021, we will continue to make existing contents available for free, and release new contents and implement urgent projects as well.

Organizer: Empowered JAPAN Executive Steering Committee
Sponsored by: Japan Telework Association
Secretariat: Microsoft Japan Co., Ltd.

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Latest webinars

COVID-19 Contact-Confirming App
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Received the “Chairperson’s Award (Telework/Remote Work Promotion Category)” in the 21st Telework Promotion Awards (January 8, 2021)

Interim report: Efforts to promote telework and online education in response to the pandemic of coronavirus

For companies and employees across the nation: Introduction to telework promotion project in Saga City, Saga Prefecture

Message from the Empowered JAPAN Executive Steering Committee

On-demand Video

Empowered JAPAN Executive Steering Committee

Since 2018, we have been leveraging telework to solve various challenges. In response to the spread of corona virus, we made our decision to urgently share our learning assets to individuals and organizations through series of free webinars. We would like to express our sincere appreciations to the speakers who we have been collaborating,and who kindly accepted to support this urgent initiative. We would like to emphasize, that telework is not only a tool to fight against the spread of corona virus. Telework is a means to solve various societal challenges which Japan is facing. Being able to telework can contribute to improve work-life-balance, for those who are taking care of their young children and/or elderly, people who are facing challenges, and people who are reskilling for self development purposes. We wish that the contents within these webinars will contribute to the deployment of teleworking, we wish to see the end of corona virus as soon as possible. And finally, we wish to turn this to an opportunity to build a vibrant Japan for the future.
（Shigeru Matsumura, Chair of Executive Steering Committee）

We would like to express our deep appreciations to the speakers, supporting partners, local governments, and volunteer staffs who have been supporting to bring this project together in such a short timeframe. As a response to the governmental request to the citizens to “telework” (work from home, etc. to avoid the spread of virus), we have collected the learning assets from both the executive committee and Microsoft, and categorized them into “Mindset and Communication” “IT tools and environment” “System (labor work, subsidy, internal rules and remote working manuals))” “Learning from case studies companies” and “Contents for government, healthcare, and educational institutions.” Via collaboration with various speakers and partners, and by fully leveraging technology ourselves, we will deliver the practical contents not only to greater Tokyo region but to the regions across Japan. Finally, regarding the operation of these webinars, not only the audience, but also the speaker and operational staffs will not assemble to one physical location. The webinars will be executed by full telework operations, to be a role model ourselves. We wish to contribute to Japan and the world, to overcome this challenge as soon as possible, and will try our very best to realize a world where everyone can work and learn, from anywhere, at anytime.
（Shota Miyazaki, Chief Secretariat of Executive Steering Committee）

Shigeru Matsumura, Chair of Executive Steering Committee

Shigeru Matsumura: Chair of Empowered JAPAN Executive Steering Committee

Shota Miyazaki, Chief Secretariat and COO Empowered JAPAN Executive Steering Committee

Shota Miyazaki: Chief Secretariat and COO
Empowered JAPAN Executive Steering Committee

Upcoming webinarsSeminar details are subject to change, and will be updated in future.

You go back again? The Surprising use of Teams in the university which tried "Zengaku Online class" first in Japan

Nihon pharmaceutical University
Minoru Tsuzuki

Mr. Tsuzuki enthusiastically spoke about the background to and details of introducing university-wide online classes from scratch. It was the first university to initiate this since the start of the pandemic. First, he mentioned three rules learned from mistakes made while the university was pioneering the introduction of online classes. Then he explained the background to and ups and downs of the introduction. Through his lecture, Mr. Tsuzuki emphasized the importance of having the spirit of believing "it is okay to make mistakes!" You can see that such spirit has led to various measures such as collaboration between students and local companies, online study abroad, etc. We must also recognize their attitude of trying to turn this crisis into an opportunity.

*Seminar details are subject to change, and will be updated in future.

Keynote

Digital Transformation, Workstyle and Learning with Corona

In addition to preparing for the second and third waves of coronaviruses and other natural disasters, they will give a lecture for us on how to use technology as a Japanese management strategy and how Japanese people will work and learn from now on. To realize a world everywhere you can work and learn, from anywhere, at anytime.

1st

Webinar

07.02.2020

What we can do now that the world has pushed the reset button
Lecturer

Madoka Sawa
- Microsoft Japan Co., Ltd. Executive Officer
- Director, Microsoft Technology Center
On-Demand Video
Today, now that the world's reset button has been pressed by COVID-19, Sawa encourages each individual to update their mindset and become future-oriented. First of all, when explaining how we should change our mindset at this moment in time, Sawa used the example of thinking in Silicon Valley. Next, as a step toward reversing Japan's decline in economic power, Sawa asked for a shift from a past-oriented approach to a future-oriented approach, while using the example of reporting, contact, and consultation at work. He also explained the true meaning of innovation and reconfirmed the "time-saving function" which is the essence of using tools such as AI. Finally, during the Q&A session, Sawa emphasized the importance of insisting on the proper behavior.

2nd

Webinar

07.04.2020

Digital resilience required in cities
Lecturer

Shin Sawada
- Deputy Mayor, Shibuya ward Tokyo
On-Demand Video
Sawada explained the digitalization of government that should be considered in response to COVID-19. He focused on the basic concept and management strategy of Shibuya Ward, where he serves as Vice Mayor. First, based on new conditions which did not exist prior to COVID-19, he introduced a new public form of promoting technology (the basic concept of Shibuya Ward). Next, as a step-by-step management strategy for Shibuya Ward, Sawada explained the importance of new trials centering on smart cities, startups, and public policy. In the second half of his presentation, he gave a detailed explanation for the background of Shibuya Ward where DX can be promoted, such as going paperless in government, and the OS renewal method for applying corporations to administration backed by his own experience in the private sector.

3rd

Webinar

07.10.2020

To connect the experience of these three months to the next success
～A major shift in workstyle and learning style triggered by the new coronavirus～
Lecturer

Motoaki Nishiwaki
- Microsoft Japan Co., Ltd.
  Executive Officer
  Evangelist
On-Demand Video
Nishiwaki introduced the positive aspects of telework that have emerged from the introduction and enhancement of telework since the spread of COVID-19. He stated the importance of us having multiple options when engaging in telework. Nishiwaki started by explaining that the transition to telework is inevitable. He recommended that the telework environment be improved, rather than having employees return to the lives to which they are accustomed. Next, Nishiwaki listed the effects that telework has had on society; for example, the method of communication sales between managers and their team members. In closing, he stated that providing options of both a conventional lifestyle and telework will make it possible to secure labor, eliminate regional differences, and eliminate differences in company size.

Past webinars

Mindset and Communication

03.19.2020 Webinar: Mindset and Communication

What is the Ideal Form of Telework as a Countermeasure to COVID-19?
～ Crossroads of Corporate Management in "Work-Style Reform" ～

Telework Management Inc.
Yuri Tazawa

Ms. Tazawa explained the direction for utilizing telework successfully for companies which are considering introducing it or not being able to utilize it well in the current situation where the need for teleworking is increasing. She pointed out that, specifically, creating a work environment in which employees can work as a team as if they are in the office. As an example, she introduced a virtual office, etc. on Cloud used at Telework Management Inc. She also introduced how to make a good use of general Web conferencing tools as a method to conduct business communication online, etc. She concluded, how we implement and accept teleworking will be a turning point for the survival of companies in the future.

03.23.2020 Webinar: Mindset and Communication

Three Important Communication Rules in Telework

Shinsenryoku Inc.
Operates shared satellite office Trist
Eriko Ozaki

Ms. Ozaki raised fatigue caused by chatting, feelings of rejection towards video conferencing, lack of face-to-face time, anxiety of evaluation, inflexible rules, reduction of off-work, and absence of overall view as "Seven Symptoms" of the problems of installing teleworking. As rules to reduce these symptoms, she suggested setting days and times to disconnect from telework, not hesitating to "meet face-to-face and hear voices," and reporting-contacting-consulting while checking tasks (visualizing the progress), and emphasized the need for adapting. Furthermore, she explained the three rules for education: define a text format, link to break time, and visualize the learning progress of each child.

03.23.2020 Webinar: Mindset and Communication

Teleworking to Achieve BCP: Minimum Necessary Rules and Important Points for Implementation

Japan Telework Association
Naomi Tomiyoshi

Ms. Tomiyoshi brought out changing labor management and preparing information communication systems as emergency measures for companies planning to introduce telework. She explained that, time and cost management and work location within labor management can be supported by written notification without changing the work rules. As for information communication systems, she introduced ones that can be quickly implemented. She also talked about some examples of the business continuity plan (BCP) exercised by businesses and listed initiatives common to these businesses. At the end, she pointed out that becoming familiar with information on portal sites and subsidies, etc. provided by the governments and applying it now would be useful in ordinary days or a next emergency situation, emphasizing the importance of introducing telework.

03.24.2020 Webinar: Mindset and Communication

Examples of Management Practices at All-Telework Organizations
～Points of organizational operation that can be done without face-to-face meetings～

Persol Process & Technology Co., Ltd.
Takehito Naruse

Mr. Naruse raised concerns about introducing telework, whether or not to include new employees, not being able to feel a sense of unity and growth, etc., and suggested solutions. He emphasized that the purpose of telework is "the workstyle to proactively work according to productivity improvement," and pointed out a concept called the Activity-Based Working (ABW) style, and advocated telework which goes beyond the measures against COVID-19 based on three framework points: digital tool, workplace, and management. At the end, he brought out some points for management that supports the autonomous operating organization from three viewpoints: transition of management from a controlled style to a result based supporting style, activation of organization, and prevention of overwork.

03.25.2020 Webinar: Mindset and Communication; Learning from case studies companies

Communication Design is Essential to Telework!
Practical telework examples in education, engineering, and local government

MAIA Co., Ltd.
Yuka Tsukita

Ms. Tsukita who runs a project to teach women IT skills via telework at MAIA explained its mechanisms and key points with examples of their initiatives for the Robotic Process Automation (RPA) certification exam and engineering by teleworkers. She emphasized the importance of clarifying rules, the managing progress, and communication for a development with a large number of teleworkers in particular. She also introduced an example between local governments in Sakata city, Yamagata pref. and Okinawa pref., together with their partner company. At the end, she brought out some tips for starting to telework such as "do what you can," and "use an easy-to-use Cloud service," then, she emphasized the importance of "designing communication."

04.15.2020 Webinar: Mindset and Communication

Time to change our workstyle!
Tips of work restructuring and employee training to maximize teleworking.

Human Resource Development Consultant
Akashi Yamazaki

For companies which have abandoned the idea of telework or have started telework provisionally, Yamazaki explained important points when introducing telework as an emergency measure. After briefly discussing the nature of telework as a countermeasure against infectious diseases, she gave a sequential explanation of how to review the original concepts of telework and the absolute minimum requirements when implementing telework as an emergency measure, based on three perspectives relating to the main business and peripheral businesses of the company. Next, Yamazaki explained the relationship between business changes and employee awareness, and described the important points of in-house education in three parts. Finally, she advised companies to extend their activities to the greatest extent possible depending on their unique circumstances.

05.18.2020 Webinar: Mindset and Communication

What is the anxiety of working and learning with coronavirus peril? ～ Professionals of mental care speak what the anxiety is and how to deal with it, and from now on.～

Psychiatrist／Nursing Teacher／Clinical psychologist
Takeshi Tamura／Makiko Sato／Miho Mukai

As negative effects of COVID fatigue, Tamura cited fatigue and anxiety, and gave a detailed explanation regarding the danger and ease of transmitting "anxiety". In terms of positive effects, he raised the online possibility of connections between positive individuals in a post-COVID world, and the heightened resilience created by viewing the COVID crisis as an opportunity. When discussing anxiety, Sato talked about normality/synchronous bias and the correct sense of fear, as well as becoming a minority depending on the environment. As solutions, she discussed how sharing your fears with others can bring peace of mind, as well as the need to connect with people online at your own pace. Han cited the types of anxiety and the derived problems, and referred to "the lack of foresight". Also, while introducing actual experiments, she looked at aspirations for a post-COVID world from the perspective of a counselor.

IT tools and environment

03.18.2020 Webinar: IT tools and environment

Using Teams to Start Remote Work (introducing the free version)

Microsoft Japan Co., Ltd.
Saburo Kageyama

Mr. Kageyama recommended installing the trial version of Office 365 E1 and the free version of Teams to the teleworking options as solid infrastructure for replacing various internal and external meetings with web conferencing. He explained the various features of Teams (blurring the background when working at home, etc.) and expandability of future automatic translation and subtitle features. He also emphasized the strength of Teams which can be used on various devices and OS. In addition, he shared a practical example of a recent Teams live event - a graduation ceremony at Ritsumeikan Elementary School was remotely conducted, and finally, he expressed the importance of switching on and off.

03.18.2020 Webinar: IT tools and environment

Step-by-Step Guide for Basic Usage of Teams

Puro-Tore (a General Incorporated Association)
Kaori Shimizu

Ms. Shimizu described how to book or join internal and external Teams meetings, a feature to blur the background when working at home, how to turn on/off video and volume, a feature to share documents (screen), maximize (enlarge) screen display, simultaneous use with chat, transfer of control, etc. She also described the differences between the free version of Teams and Office 365 E1 including the sharable size, the maximum number of contracts, etc. In addition, she described how to create and utilize channels in Teams (starting conversations, replying to threads, mentioning, creating file tabs, co-editing, etc.), and precautions for using these features.

03.28.2020 Webinar: IT tools and environment

Online Event Switching Course Based on Event Self-Imposed Requests

CommuniCloud Japan Co., Ltd.
Takeshi Fukuda

Fukuda started by explaining the concept of a real-time online event (live event/webinar) utilizing ICT. Afterwards, he emphasized the attitude of taking the first step without worrying about being perfect. Fukuda then discussed the three secrets of 1) preparation, 2) internet connection (5 Mbps or higher, LAN connection), and 3) always remembering viewers (preparing several viewing methods, etc.). Furthermore, as a concrete method, he divided the flow of events into six parts: 1) decide the contents and purpose, 2) decide the date and time, 3) make reservations for the event, 4) send access information to participants, 5) conduct a rehearsal, and 6) hold the event. Fukuda gave a detailed explanation of various points from how to move the camera to device settings.

03.31.2020 Webinar: IT tools and environment

Getting Started with Telework ～The Concerning First Step of Security～

Trend Micro Incorporated
Makoto Yoshida

When explaining vital points of telework security to administrators, Yoshida gave an overview of measures against unauthorized access, malware infection, theft, loss, and unauthorized viewing. In regards to unauthorized access, he raised the issue of theft through credential phishing, and proposed both convenience and safety via multi-factor authentication (knowledge, possession, and biometrics). Also, in regards to malware infections, Yoshida proposed measures for each infection channel (USB, web, e-mail) and risk, as well as updating OS/applications and installing anti-virus software (for example, Trend Micro). As an important point of consideration for teleworkers, he gave a detailed explantion of e-mail checkpoints, Wi-Fi settings, etc., while also discussing specific examples of threats associated with e-mail and websites.

Webinar: IT tools and environment

Recommendation of management for Microsoft Teams

Trainocate Japan, Ltd.
Masayuki Mokudai

"Teams is a tool that gathers all resources used for work in one place, thus enabling us to concentrate on what needs to get done," explains Mokudai. He emphasizes how inefficient work was prior to Teams, and describes how he can focus on his important work due to how Teams gathers all resources together—from Office and documents to task management. When discussing how to structure teams and channels, Mokudai emphasizes the need to classify projects as limited-time projects (employee training, expos, etc.), specific projects (general), or work-related projects (large-scale cleanings, etc.), and then to create structures based on the units of "work" and "objectives," rather than on organizations. Furthermore, Mokudai included demonstrations to explain the cautions, important points, additional functions, etc., of Teams as a means of communication and Teams as a tool for achieving a variety of working styles.

The Human Resources Department at Microsoft Japan summarized the conditions for successful work-style reform and the reasons why reform fails to proceed. The department emphasized the importance of factors such as internal needs, IT tools, IT literacy, mindset, and a shift to paperless business. The department also introduced initiatives of Microsoft Japan including an online entrance ceremony, online training for new employees, and online job posting events. The department stated important points such as first having all participants comment on creating an appropriate atmosphere. Behind these initiatives is the culture of Safety, Growth Mindset, and New Normal.

04.17.2020 Webinar: IT tools and environment

Privacy and Security of Microsoft Teams

Microsoft Corporation
Microsoft Japan
Minoru Hanamura / Mari Nakajima

Mr. Hanamura set a baseline of CIA concept (Confidentiality, Integrity, and Availability) at first. To realize CIA goals, he recommended cost effective security countermeasure on cloud basis rather than traditional network perimeter model that is vulnerable against spoofing attacks (adversaries often take advantage of them in these days). Microsoft enables its employees productive work through Teams services. Apart from traditional approach (i.e. not to fail, perfect prevention from threats), Microsoft’s security defense is resilient one which recovers quickly so that attackers don’t have enough time to reach their goals.
Ms. Nakajima emphasized that Customer (Teams user) retains all rights to Customer Data. In addition, the important points regarding Customer Data are explicitly described in contracts-strict restrict of access to Customer Dara, prohibition of disclosure of Customer Data, disclosure of subcontractors, deletion of Customer Data after the termination of contract. Compliance is verified by the third party auditor. Security is a top priority of Microsoft, with transparency and information disclosure as the basic principles.

04.22.2020 Webinar: IT tools and environment

New “Style” of telework through Cloud Content Management via Box

Box Japan
Tetsuya Adachi

For companies who are trying to introduce telework, Adachi explained the advantages and features of Box as a tool for efficiently implementing telework. First, he explained how Box's cloud management eliminates the need to access the company's own file server using the intranet, which is a bottleneck during remote work. After that, Adachi gave a detailed description of decentralization for each file lifecycle of Box, as well as the role of Box as infrastructure for next-generation file management and sharing. He emphasized the convenience of collaborating with apps from other companies (for example, Teams) and sharing materials in online meetings. He also mentioned the high level of security.

04.23.2020 Webinar: IT tools and environment

Introducing MDM to teleworking terminals / Introducing to Optimal Biz / Optimal Biz Remote

OPTim Corp.
Shuichi Mine

Mine proposed the introduction of Mobile Device Management (MDM) for effective risk management in the telework environment. MDM is a tool for managing mobile devices. It facilitates the management, such as security measures for each terminal. It also prevents risk associated with the use of telework, such as information leakage and unauthorized use. Next, while introducing actual products from OPTiM Corporation, Mine gave a specific explanation of what is possible when using MDM, including security measures, function restrictions, and functions such as terminal setup. Finally, he provided information on the free provision of "Optimal Biz" in order to support measures against COVID-19.

On-Demand Video: Speaker's slides（Japanese only)
Related URL (Japanese only)

When comparing the new normal in a post-COVID world with the collapse of the IT bubble and the Lehman Shock, Kitagawa focused on the themes of work style and lifestyle. He discussed an era with work style and lifestyle formation and digital transformation. Kitagawa gave a broad overview of three Adobe clouds, followed by a detailed explanation of the cloud called Document Cloud. Based on a fact-finding survey regarding telework, he described document confirmation and lack of communication as the issues of telework. As solutions, Kitagawa mentioned joint editing of PDF using Acrobat, conversion of documents to PDF using Adobe Scan, and electronic signature using Adobe Sign, etc. He emphasized the high level of security and degree of contribution to productivity improvement, and stated that it is important to have communication such as chat time.

05.15.2020 Webinar: IT tools and environment

Emergency measure for teleworking!
Bugyo cloud to achieve teleworking for accounting and general affairs.

OBIC Business Consultants Co., Ltd.
Nomura

Nomura emphasized that telework is not only an effective countermeasure for COVID-19, but is also an effective measure for labor shortages, which is a common management issue at Japanese corporations. Next, Nomura explained the Kanjo Bugyo Cloud which can be used in the management department from five perspectives: 1) the ability to perform the same work as a company without stress, 2) using systems from your home network, 3) security measures, 4) handling data from accounting, personnel, etc., and 5) securing contact methods between employees. In the accounting version of the Kanjo Bugyo Cloud, he gave a detailed explanation while introducing actual examples such as paperless methods, interaction with tax accountants, and support for the electronic book method. In the salary version of the Kyuyo Bugyo Cloud, his in-depth discussion included examples related to attendance, insurance, shift to paperless for year-end adjustments, and more. Nomura also mentioned the 90-day free provision and support system until September 30, 2020.

06.05.2020 Webinar: IT tools and environment

Choosing the best teleworking environment for the new normal

ITOCHU Techno-Solutions Corporation
Yasuharu Tauchi

Tauchi began by raising the idea of a rapid digital shift due to COVID-19. He then discussed the necessity of developing an environment capable of flexible response to situation. Furthermore, after talking about the transition of the system used at his company, he discussed the environment at his company. He noted that a form that combines Citrix Cloud and WVD (Windows Virtual Desktop) is safe, enables access from anywhere, and maintains usability, that cost is reasonable, that the environment supports the needs of both users and administrators. Additionally, Tauchi discussed how the services can be expanded and contracted freely according to the number of users. This makes it is easy to respond to sudden changes in the environment and enables SMEs to introduce the same system as large companies. Furthermore, he said that the current COVID-19 turmoil has changed internal procedures such as affixing seals.

System (labor work, subsidy, internal rules and remote working manuals)

03.20.2020 Webinar: System (labor work, subsidy, internal rules and remote working manuals)

Specific Methods of Applying for Telework Subsidies

Certified Administrative Procedures Legal Specialist (AZ Certified Administrative Procedures Legal Specialist Office)
Yuki Fukuda

Ms. Fukuda introduced the telework subsidies that are currently offered, and explained other subsidies for improving overtime work, etc. provided by the Ministry of Health, Labour and Welfare, and emergency subsidies for continuity of businesses provided by the Tokyo Metropolitan Government in detail. She explained the outline, the process of receiving subsidies, criteria, required documents, etc. of each subsidy, raising some precautions in detail. She also suggested checking eligibilities in addition to the maximum subsidy amount and rate as a particularly important point. Lastly, she recommended in particular the subsidy for improving overtime work, etc. for telework beginners because consulting services, etc. by external specialists are also provided.

03.25.2020 Webinar: System (labor work, subsidy, internal rules and remote working manuals)

Concept of Labor Management and Evaluation Required for Telework

Labor and Social Security Attorney (Certified Social Insurance and Labour Consultant Corporation NSR)
Kaori Takeda

Ms. Takeda suggested adding an agreement or pledge as a method of labor management required for emergency telework instead of changing the labor hour system and regulation from the viewpoint of work regulations. She proposed financial aid for remote work or reimbursement for utility and network communication expenses so as not to burden employees. From the viewpoint of evaluation, she proposed visualization of operations using IT tools and work reports. At the end, after she described how to support employees who are suspected of COVID-19 infection with leave payments and support by the government. She also explained the guidelines for transitioning to full-scale daily telework in detail.

03.27.2020 Webinar: System (labor work, subsidy, internal rules and remote working manuals)

Introduction to Working from Home: Practical Manual

Microsoft Japan Co., Ltd.
Kyoko Asada

Ms. Asada briefly explained about some things need to be confirmed in the company prior to starting remote work from viewpoints of work conditions, rules, and work details. She brought out a suitable place and IT environment where performance and security can be secured as things to prepare in advance. She also explained how to make a good use of Microsoft Teams as an example of IT environment from the installation method, precautions on using for attendance and meetings to various other applications. She also emphasized the metrologies and importance of taking a break and reporting-contacting-consulting in remote work. At the end, she suggested having morning and evening assemblies, and setting a time slot for casual chat between employees, and shared an example of Microsoft Japan.

03.30.2020 Webinar: System (labor work, subsidy, internal rules and remote working manuals)

Legal Preparations Required for Teleworking (from the perspective of labor law)

Dai-Ichi Fuyo Law Office
Hiromichi Kokaji

Kokaji explained the legal preparations necessary when implementing telework. The basic premise is that no special major changes in the employment rules or employment contracts are necessary in order to implement telework. However, it may be necessary to make legal changes if a burden is placed on workers, if there are significant changes from the contents of initial agreements, etc. Kokaji also stated that it is important to establish employment rules regarding the following items: 1) applicable individuals, 2) introduction of licensing systems and standards/procedures, 3) service regulation items during telework, and (4) setting and management of working hours. Focusing on how telework is expected to be prevalent for a long period of time due to the expanding impact of COVID-19, Kokaji demonstrated the necessity of studying system design in terms of personnel and labor.

03.31.2020 Webinar: System (labor work, subsidy, internal rules and remote working manuals)

Let's Get Started! Telework: Based on Four-and-a-Half Years of Learning at the Lenovo Group

Lenovo Japan Corporation
Ryota Motojima

From the perspectives of systems, the environment, and culture, Motoshima explained how to establish a sustainable telework system, while also introducing examples based on the mistakes and lessons learned during four-and-a-half years of telework initiatives at Lenovo. He described the four steps of utilizing telework as 1) consideration, 2) implementation (trial), 3) promotion, and 4) establishment at the company. In particular, Motoshima explained that simply implementing systems is not enough to establish telework at a company, and he emphasized the need for telework to take root. He also mentioned the importance of defining purposes and discussed the three purposes of Lenovo achieved through Activity Based Working (ABW) as 1) increasing corporate competitiveness (including hiring advantages), 2) contributing to society, and 3) disseminating know-how. As actual problems which had been experienced, Motoshima raised switching between work and private time, long working hours, and differences among departments. He also discussed the response to COVID-19.

06.10.2020 Webinar: System (labor work, subsidy, internal rules and remote working manuals)

Practical use of telework subsidies utilization (to create a telework system with Corona)

Japan Telework Association
Michiko Okubayashi

Okubayashi touched on the increase in teleworking companies starting from April. She also advised to make a policy after ascertaining the current situation of how to proceed with the implementation of telework. As necessary elements for introducing telework, Okubayashi named review of labor management, support for the work environment, review of the information and communication system, and review of work contents which support telework. She then explained systems of the Ministry of Health, Labor and Welfare, Tokyo Metropolitan Government, and the Ministry of Economy, Trade and Industry for the introduction of telework by companies. She introduced that the Ministry of Health, Labor and Welfare provides consultation about labor management for certified social insurance and labor consultants, the Tokyo Metropolitan Government provides work-style consulting on subsidies, and the Ministry of Economy, Trade and Industry provides consultation related to ICT.

06.12.2020 Webinar: System (labor work, subsidy, internal rules and remote working manuals)

Tips for reforming workstyles and improving business capabilities that turn coronavirus peril into positive -Points for establishing Telework and summary of administrative support-

TOKYO TELEWORK PROMOTION CENTER
Kenichiro Yuda

Yuda pointed out that the percentage of companies using telework has increased since April, when the COVID-19 emergency was declared. He also discussed the various types of telework. Instead of describing telework tools as simply enabling working at home, Yuda emphasized that telework is a tool for increasing the flexibility of work style and increasing productivity. Moreover, after touching on the process of introducing telework at a company, Yuda mentioned qualitative information on improved productivity at companies that conducted review in advance. He also recommended that review be performed by corporations which have not prepared for the second wave of corona and which have not engaged in review.
Additionally, while explaining methods for utilizing telework tools and providing specific examples, he emphasized the ability to improve productivity by utilizing tools even partially in various occupations.

Learning from case studies companies

03.30.2020 Webinar: Learning from case studies companies

Introduction of Know-how: Practical Example of Corporation Implementing Telework

HP Japan Inc.
Anri Miyano

Using herself as an example, Miyano gave a specific introduction of what she had done when personally implementing telework. She began by emphasizing her premise that telework is a means to achieve one's goals, not an end in itself. Miyano then introduced four concepts which she used as a base for changing her working style. These concepts gave birth to important points for working on telework. Miyano divided these points into the four areas of communication, control, condition, and community. She introduced these areas based on examples of her own initiatives. In conclusion, she stated the importance of engaging in repeated trial-and-error to find the method that suits you.

03.23.2020 Webinar: Learning from case studies companies

Strategic Teleworking
～Misunderstandings and Methods for Success Such as Going Paperless～

Microsoft Japan Co., Ltd.
Atsushi Oyaizu

Mr. Oyaizu explained the background and reasons of how Microsoft had successfully restructured their work style and become paperless by looking back the past years. Based on the past that even at Microsoft, working long hours used to be considered virtuous, he explained that the company had eliminated too many procedures to increase work with high values. He emphasized that the company achieved a paperless environment and an M-shaped curve improvement as a by-product. In addition, he raised three important points in creating an environment where people can work "anytime, anywhere, with anyone," and introduced three ways to achieve paperless-ness.

03.31.2020 Webinar: Learning from case studies companies

Introducing the Keys to Success in Working-Style Reform and Convenient Tools Used in Companies

Fujitsu Limited
Masamichi Maruko

Maruko explained the actions and issues of working-style reform that are actually being carried out at Fujitsu as a teleworking company. He explained the working-style reform initiatives at Fujitsu in chronological order. When discussing the keys to success, he raised the trinity of "strong top-down management," "on-site independence," and "human resources, on-site awareness, and ICT facilities." Then, as points to consider in constructing a telework environment, Maruko pointed out 1) infrastructure development for increasing the efficiency of communication, 2) working-style, appropriate labor management, and rule making, and 3) security measures.

04.02.2020 Webinar: Learning from case studies companies

Use of Teams at Daiichi Sankyo Co., Ltd.
～Including Use for Teleworking-～

Daiichi Sankyo Co., Ltd.
Nobuya Nakano

Nakano introduced topics such as the background behind the implementation of Teams at Daiichi Sankyo, the advantages and challenges of Teams which were discovered when attempting implementation, and the reasons why it was possible to quickly implement Teams on a nationwide level. First, he explained the importance of developing the IT infrastructure to prepare the next-generation working environment against the backdrop of changes in technology and changes in the social environment, such as Society 5.0. Based on said purpose, Nakano explained the trial implementation of Teams in his department, and the advantages and issues that were identified. Finally, he explained how Teams is used throughout the company by nearly 5,000 employees as a countermeasure against infection. He stated three reasons why it was possible to implement teams on such a large scale in such a short period of time.

04.15.2020 Webinar: Learning from case studies companie

SoftBank Way of Workstyle Innovation (Telework)

SoftBank Corp.
Toshiki Hirayasu

In consideration of future conditions in Japan, Hirayasu started by expressing the need for society to work together to promote work-style reform. Next, he explained how SoftBank has always worked to implement its own type of work-style reform. He described how company-wide reforms have progressed together with changes in the consciousness of individual employees. For example, since the rise of smartphones, SoftBank has abolished landline telephones and has realized a variety of working styles. In the second half of his presentation, Hirayasu explained how the problem of a lack of communication became evident when advancing work-style reform. He emphasized the necessity of team building as a business process, and introduced LEGO SERIOUS PLAY as an effective method that does not rely on items such as sticky notes.

06.23.2020 Webinar: Learning from case studies companies

Organizations and employees will Reskill
-From the practice of telework in the New Normal era-

Accenture Japan Ltd
ArrowArrow. Org
Microsoft Japan Co., Ltd.
Akira Shinohara／Chihiro Unno

Mr. Shinohara expressed the importance of securing a workspace, where individuals can concentrate, work safely by complying with the security rules, and communicate with team members because teleworking tends to cause mental distress and overwork. Ms. Umino explained that, in order to change the work environment of small to medium-sized companies, it is important to see change from upper management. Ms. Takahashi said that it is important to establish a mechanism for managers to trust the team members, gain imagination, and proactively communicate with them rather than monitoring.

06.29.2020 Webinar: Learning from case studies companies

To practice telework cases studies of small and medium construction enterprised and standardization of operation
-I will explain concrete examples that can be used immediately and how to create internal rules-

Kensetsu.web
Hiroaki Mikuni

Mr. Mikuni raised the issues in the construction industry, such as a shortage of younger workers, and then emphasized the importance of clarifying the purpose of teleworking prior to start. Finding the status and demand of costs, understanding the payment status, creating estimates, and entering sales at the worksite eliminate travel time and are more efficient. Sharing documents, managing employee attendance, notifying work progress, etc. can be done anywhere using Cloud software, and reduce the dependence on the office. He listed estimation, budget/ordering, purchase/daily reports, invoices, construction cost management, and payment management as work operations that could be done by teleworking. Then provided examples of using OneDrive, and explained its benefit and how to create company rules.

Contents for government, healthcare, and educational institutions.

03.24.2020 Webinar: Contents for government, healthcare, and educational institutions.

Simultaneous Interactive Remote Learning
～Classroom Collaboration that Can be Realized by All Teachers-～

Keio University Graduate School
Masaki Umejima

Mr. Umejima explained to teachers who plan to introduce remote education that remote education is just an extension of regular classes, which does not require any special equipment. Firstly, he explained that remote education is a class to be created together with students. Showing some photos of teachers and students participating in remote education, he emphasized that the two-way classes can be carried out as usual except for that they are in different places. He also expressed the importance of conversation between teachers and students as the core of remote education. Lastly, he introduced six steps to start remote education after explaining the changes made in the system last winter.

03.30.2020 Webinar: Contents for government, healthcare, and educational institutions.

Possibility of telework for medical institutions : Work and conference and research

National Center for Global Health and Medicine
Kengo Miyo

Miyo explained the effect of introducing telework at medical institutions. His presentation focused on administrative work rather than clinical practice. In additional clinical practice, medical institutions have a large number of legally stipulated meetings and administrative work. There are many expectations for revision and increased efficiency of work due to the implementation of telework and online systems. Miyo also pointed out that these changes will have an even greater positive impact on business practices in the medical industry, the spread of electronic medical charts and teleconferences, the development of medical research, and working-style reform for medical workers, something which is still difficult to achieve.

04.01.2020 Webinar: Contents for government, healthcare, and educational institutions.

Introduction of Remote Classes Started Using Teams

Osaka Institute of Technology
Akira Inoue

Inoue introduced initiatives at the Osaka Institute of Technology in regards to distance learning methods at universities using Teams. According to Inoue, distance learning can be divided into four patterns: 1) distribution of video and audio using the meeting function of Teams, 2) using Teams for submission of work and grading in which a student brings a computer for on-site exercises, 3) self-study by uploading to files and supplementing the posted material, and 4) collaboration using the Live Event function. The reasons for adopting Teams is that it supports smartphones, does not require VPN, and has a good UI. Finally, Inoue gave three recommendations: 1) use a smartphone as a prerequisite, 2) add an easy-to-use system, and 3) use a code for user registration.

04.04.2020 Webinar: Contents for government, healthcare, and educational institutions.

Learning Lifeline Made Possible by Teams During Mass School Closures

Elementary School Attached to Faculty of Education, Chiba University
Shota Koike

Koike introduced the insight gained from case studies of on-line learning using Teams at the Elementary School Attached to the Faculty of Education, Chiba University, in response to the request mass closure of schools. He also specifically described the ramp-up period for implementation of Teams for all children at the school, and engaged in a detailed discussion of independence cultivated in children through on-line activities. Inoue postulated that, as a "utilities service" for learning, the use of groupware in school education may enable learning as a part of daily life. He also recommended that Teams be used as an auxiliary tool rather than a compulsory tool, and advised starting from web classes (PDF materials and submission of homework utilizing a homepage) as a first step.

04.18.2020 Webinar: Contents for government, healthcare, and educational institutions.

Online classes can be conducted even if not in real time

Tsugaru city Ikusei elementary school
Masaaki Maeta

Maeta has used Flipgrid for some time now. Both teachers and students can post videos to reflect on lessons, give simple presentations, make handwritten presentations, and communicate with overseas students. Maeta introduced how using Flipgrid has increased students' motivation towards classes to a high level. Maeta explained that although the decision has been made to close school for this academic year, receiving requests for temporary absences from school has resulted in the need to create an educational environment that connects the school and homes. He described how he is combining tools such as Microsoft 365 and Flipgrid in an attempt to design unique online classes which differ from face-to-face classes.

04.20.2020 Webinar: Contents for government, healthcare, and educational institutions.

Rebooting school: Teams accelerates learning and communication

Tokyo Gakugei university koganei elementary school
Hideki Suzuki／Makiko Sato

Teachers Suzuki and Sato discussed the issue of restarting school in three parts: 1) the current situation at Koganei Elementary School, 2) online health management for students, 3) and the impact of using Teams in education. First, Suzuki gave a chronological explanation on how teachers fulfill a leading role when introducing ICT at schools, including important points of teacher training, and discussed the usefulness of Teams. Next, Sato explained the ease of online health management using Forms. As a specific example of support, she introduced a video about proper posture. Lastly, Suzuki discussed examples and possibilities of autonomous school education that is only possible using Teams.

04.25.2020 Webinar: Contents for government, healthcare, and educational institutions.

Construction of a system with Microsoft Forms, SharePoint, Power Automate, and PowerApps to grasp the health condition of students by temporary closure to prevent the spread of new coronavirus infection

Hyogo prefectural Kobe Kohoku High School
Yoshio Matsumoto

Matsumoto explained the system that was built to ascertain the health condition of students at his school in response to temporary closure measures intended to stop the spread of COVID-19. His school introduced services such as Microsoft Forms and SharePoint. It built a system in which students fill out survey forms every day, thus making it possible to understand and manage the health status of all students. Currently, although concerns still remain in regards to issues such as the management of personal information, the completeness of surveys, and access from faculty members, the school is considering and responding to each issue individually, and operating the system through repeated trial-and-error. Matsumoto also said that those interested should refer to the information posted on his blog.

04.29.2020 Webinar: Contents for government, healthcare, and educational institutions.

Starting from scratch for both children and teachers
～Teaching regular classes with Teams～

Osaka city Shouji Elemetary School
Onuki

Mr. Onuki and Mr. Hayashi explained in detail how online education was introduced during the first two weeks from mid-March at their school due to COVID-19. First, they explained how the school started online education with zero experience and knowledge. Next, they explained how classes were planned, and the contents of practice and elaborations in chronological order by showing online class scenes and conversations in Teams in order to share the actual process. Last, they compared the online and in-class education from various angles, and summarized their advantages and disadvantages. In the end, they emphasized the importance of attitude towards "start teaching with what you always do."

05.09.2020 Webinar: Contents for government, healthcare, and educational institutions.

An active teacher speaks! Devising and struggling with Office 365 operation management in remote education

Adachi Gakuen Junior and Senior High School
Naoki Sugiyama

Mr. Sugiyama has been working on the utilization of ICT at his school since 2016. He explained how the school has been conducting remote education with trials and errors during the closure, and shared their efforts and points for remote education. At the school, tablets are provided to all students. For example, creating teams for each class or grade using Teams, and habituating online education also created an environment where students proactively studied together online. Although classes were presented with videos during the school closure, he shared seven precautions for online education, such as not to exhaust yourself with video preparation and creation.

05.09.2020 Webinar: Contents for government, healthcare, and educational institutions.

Solve concerns about using Teams at school by setting up and operating!

Microsoft Japan Co., Ltd.
Nozomu Hirose／Naoto Hatakeyama

Mr. Hirose and Mr. Hatakeyama introduced the administration settings that are essential for students to learn safely based on concerns raised while they were providing support for operating Teams to personnel at educational institutions. Especially, in the second half, they explained the reasons for using the administration settings and the features of Teams that can be used in four cases: 1) prevent cyber bullying, 2) conduct smooth classes, 3) security measures, 4) limitation of the functions. Finally, they emphasized the importance of setting functions for students according to their growth and educational purpose with trials and errors, and giving freedom within a safe range.

05.14.2020 Webinar: Contents for government, healthcare, and educational institutions.

IT department initiatives such as teleworking and BCP

Medical Corporation Tesshokai
Kameda Medical Center
Atsushi Chugo

Mr. Chugo explained how Kameda hospital is currently promoting the use of telework, BCP, and ICT since they have started using Teams as their communication base. In terms of telework, he explained that it was successfully achieved by creating guidelines and identifying tasks which could be done remotely. After he mentioned the transition from PHS to Teams throughout the hospital, he introduced the policies for handling personal and confidential information in / using each Office 365 application, which is required for preparing a telework environment. In the end, he provided examples and achievements in which the utilization of ICT infrastructure led to load reductions and work efficiency, and then introduced the Kameda Smart Hospital concept as a work-style reform for the future.

05.27.2020 Webinar: Contents for government, healthcare, and educational institutions.

The Digital Transformation in a town with population of 3,000
〜The practice and vision of Bandai Town, Fukushima Prefecture〜

Bandai Town, Fukushima Prefecture
Nao Sugawara

From the standpoint of a CDO (Chief Digital Officer) of the local government, Sugawara explained that technology is a means and not an objective, and that the important thing in utilizing technology is not mere understanding of technology but rather "technical ease of understanding" (user interface). From the perspective of happiness, he detailed how everyone can use the same technology to solve problems and create high value. Sugawara emphasized the need to solve these problems by "also" using technology a "resident-basis and resident-standard," rather than considering a matter from a technology-based perspective. He used the example of e-government in Estonia to explain that difference between the contexts of digital transformation and the implementation of ICT is whether or not a particular philosophy exists. He also stated the need to consider for what purpose the technology is used.

05.27.2020 Webinar: Contents for government, healthcare, and educational institutions.

Introduction of a Tool for Creating Online Class

Adobe Systems Co., Ltd.
Risa Inoue／Minako Eguchi

Inoue and Eguchi gave a detailed introduction of Adobe products and described how to use them as tools for online classes. First, they explained reasons for using Adobe products now, and introduced free licenses such as Adobe Captive, which is provided in response to the spread of COVID-19. After that, Inoue and Eguchi described in detail the specific products Spark, Rush, and Scan, and thoroughly explained how these products are used through actual examples of implementation at high schools. They introduced these products can be used to "easily" add audio to PPT presentations used on the daily basis and to convert paper materials into PDFs. They also emphasized the importance of increasing the creativity of students and teachers.

05.30.2020 Webinar: Contents for government, healthcare, and educational institutions.

Aim for a school that will be active even during the temporary closure!
～Remote work and online learning through full cloud computing～

Aoyama Gakuin Elementary School
Yutaka Imura

Based on the keywords of remote work and online learning, Imura gave a chronological explanation for the activities of actual schools in the midst of COVID-19. First, he introduced his school and the introduction of ICT through a unique industry-academia collaboration. Afterwards, he introduced the flow of activities by broadly dividing them into activities before the declaration of COVID-19 emergency and after the declaration. Imura emphasized that, before the declaration, there were special measures for effective video streaming which received high acclaim, particularly from parents. About after the declaration, he mainly discussed how teachers used telework by engaging in trial-and-error on Teams. In closing, Imura highlighted the importance of various learning, teaching, and working styles that can be obtained by trying anyway, although difficulties may be encountered.

06.05.2020 Webinar: Contents for government, healthcare, and educational institutions.

"Knowing eliminates disabilities." ～Utilization of telework at continuous employment support Type A offices for people with disabilities～

Arigatou Farm Co., Ltd.
Momoko Araya／Takuro Baba

The worker support facility where Araya works introduced telework in 2015 because it was difficult for users to commute. Consequently, her facility was able to smoothly implement telework even during the COVID-19 crisis. The business conducted at her office consists of manufacturing art and handmade products. When teleworking, Skype, Gmail, etc., is used to communicate the work contents and check the progress. Furthermore, employees are asked to commute once a week in order to deliver finished products and check progress. Araya said that the progress of work by users has improved when compared to before implementing telework because the reduction in the stress of commuting enabled them to improve their concentration. Additionally, at the office, manuals are shared with other business operators to aid in the introduction of telework at other business sites. Araya emphasized the potential of expansion through telework.

06.22.2020 Webinar: Contents for government, healthcare, and educational institutions.

Do not stop learning at school closed due to coronavirus Online learning examples that can be done in a small private school

ForNext Co., Ltd.
Mayumi Hashimoto

Ms. Hashimoto was still running her cram school as usual at the beginning of the school closure due to COVID-19, however, around the end of March, she switched to online learning using Microsoft Teams and Microsoft Paint. She made a unified account for the students to access Microsoft Teams, and they were easily able to join meetings from Calendar. For those who did not have a device, it was lent out by the cram school. This remote teaching method eliminated the commuting for the school instructors, and even made it possible to continue teaching for one of the instructors who was planning to leave for parental care. Lastly, it does not have to be perfect, but she emphasized the importance of continuity of teaching students.

Messages from supporting groups

Japan Telework Association supports the activities of Empowered JAPAN. I believe that this community activity which is aimed at putting the ideal workstyle for the future in practice beyond the boundaries of different industries and making a proposal in the society will be a powerful force to cause a change in Japanese workstyle. With the pandemic of COVID-19, we will continue promoting our message, "Emergency Message: take advantage of teleworking as a business continuity plan (BCP) measure" on our website and email newsletters to companies and local governments. Let’s work together to change the workstyle in Japan.

Kazuo Tamiya, Exclusive Director, Japan Telework Association

・Examples of companies conducting telework for BCP
・Introduction of the emergency support program for introducing telework

Under the pandemic of COVID-19, I hope this educational program by Empowered JAPAN will lead the society to practice the new normal lifestyle and to build “a world where everyone can work and learn, from anywhere, at anytime” as well. In Kaminoyama city, we will propose a new business style to people who currently work in the Tokyo metropolitan area that they will be able to work while experiencing the tourist resources such as abundant nature and the hot springs in rural area, which refreshes both mind and body. We also have been promoting to develop working environments such as coworking offices with the utilization of vacant houses in local area, which is a social issue. Let’s work together to make a modern teleworking society established.

Chobei Yokoto, Mayor of Kaminoyama City

・Akiya-bank: Utilization of vacant houses / Support Desk / Construction Division of Kaminoyama City, Kaminoyama Land Bank (NPO)

Cooperation Partner

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Japan Telework Association

　Governmental Cooperation　
Please contact info@empoweredjapan.com if you can cooperate to notify local companies, educational institutions, and commerce and industry associations, etc.